NewTech Infosystems (NTI) Software - Best Ultimate CD & DVD Burning & Backup software

Home -> Support -> FAQ

FAQs

Rebate Forms

37% Discount for Previous
CD&DVD-Maker Users!

Upgrade Now and Save!

General Frequently Asked Questions

Can I download software and burn it to a CD to put on another system?
Does your software support writing to the entire length of 80 minute CD's?
Does your software support Burnproof technology?
Does your software support 3 inch CDs?
I have already purchased the downloadable software, but have now decided I would like to also purchase the CD - how do I go about this, as there is no order form on the website?
My home stereo won't play my CDs I burned - why not?
I don't have a credit card - how can I purchase your software?
I already have BackupNOW! 95/98. Will there be an upgrade to the NT/2000 version?
I purchased a downloadable full working version and now all of the sudden it's not working anymore and it asks me to relicense but I can't - what should I do?
I just bought the downloadable software, but now I want the software disc too.
How long does it take to have the software delivered to me?
Do you have any discounts for non-profit or educational organizations?
How do I obtain a CD-I module for my CD-Maker program?
What do I do if I want to get a refund for my purchase?
Can I use CDR media with FileCD?
How much space is lost due to formatting and why?
What the difference in formatting the disc in ISO 9660 or UDF (Universal Disc Format)?
The append feature on Backup Now does not work.
Can I recover any of my file/s after I do a ?Quick? or ?Full? format?
Can I use the new 8cm CDRW discs with FileCD?
How do I know if my specific model of CD Burner is supported by your software?
When trying to write a CDR/RW, why do I keep getting a Power Calibration error?
When I record MP3?s using Audio CD, some of the songs play at high speed or sound like chipmunk music, why is that?
How do I find out if my drive is supported by NTI?
When backing up files on a network drive, why do I keep getting a message saying, ? None of the selected files need to be backed up??
What is a buffer-under run error, and how can it be resolved?
How do I make a CD from an ?.ncd? file?
Why am I getting a ?Buffer size too big to handle? error?
Can I copy a Playstation CD using CD Maker 2000?
Why do files written to a CD-ROM have a ?Read Only Attribute? ?
"When I open CD Maker 2000 I get an error message that says, ? No CD Recorder has been found?, yet your website says that my drive is supported."
Does NTI software support 80 min. CDs?
I recently formatted my hard drive and/or upgraded my OS and I no longer have your program installed. I no longer have my license file and/or I need to download the software again. What do I need to do get my software loaded again?
I'm unable to make a bootable CD, the program prompts me to insert a bootable 3.5" floppy disk. I then insert a bootable Windows 98 floppy disk and click the OK button. The program then comes back with an error: "an unnamed file could not be found" and the program then aborts the process.
How long does it take to have software delivered to me?
What is firmware and where can I obtain it from?

<< Go Back All FAQs General FAQs CD-Maker FAQs Backup NOW! FAQs